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Learn more about Issues Related to Shopping

  • Anne Collier on "Shopping"
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I Have a Problem, Now What? Take Action!

  • Try to resolve the dispute with the merchant directly
  • Take your complaint up with the Better Business Bureau
  • Report the fraud to the proper authorities




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Take Action

Scams have always taken place (ex. via mail or phone), but the Internet offers a new global marketplace where advantage can be taken of consumers. Sometimes it is hard to tell the difference between reputable online sellers and criminals who use the Internet to rob people. You can protect yourself by leaning how to recognize the danger signs of fraud. For more information and tips about fraud, visit the American Bar Association website, the Federal Trade Commission web site, and Consumer.gov.

If you believe you are a victim or attempted victim of Internet fraud, you should take action in the following ways:

 
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